Happy International Worker's Day! Important Service Updates from Daier (May 1st - May 4th)

Dear Valued Daier Customers,

As International Worker's Day approaches, a time dedicated to celebrating the contributions and achievements of workers worldwide, we at Daier want to extend our warmest wishes to everyone observing this significant day. It's a moment to reflect on the dedication and hard work that powers our communities and industries, and we believe in honoring this spirit by allowing our own dedicated team members a well-deserved period of rest and recognition.

In observance of International Worker's Day, we want to inform you about some temporary adjustments to our services. From May 1st through May 4th, our team will be taking a brief pause to recharge and celebrate with their loved ones. We believe that a rested and appreciated team is key to providing the excellent service and quality products you’ve come to expect from Daier.

Impact on Your Orders and Inquiries:

• Consumer Order Shipping: During this holiday period (May 1st - May 4th), shipments for consumer orders will be temporarily paused. If you've recently placed an order, or are planning to, please note that processing and dispatch will be on hold. We understand that waiting for your much-anticipated products can be eager, and we appreciate your patience. Shipping operations will fully resume on Monday, May 5th. At that time, our team will work diligently to process and ship all pending orders as quickly as possible, ensuring they get to you without further delay.
• Customer Support: While our team observes the holiday, please anticipate potentially slower response times for chat inquiries and other customer support channels. We will still be monitoring messages, but our capacity will be reduced. We are committed to addressing every query and will respond as promptly as possible when our full team returns on May 5th. We encourage you to check our FAQ section on the website for immediate answers to common questions.

Planning Ahead:

If you have any urgent needs or were planning to place an order for an upcoming project, we highly recommend doing so before April 30th to ensure it can be processed and shipped before our holiday observance begins. This will help minimize any potential inconvenience.

We understand that these temporary adjustments might cause slight delays, and we sincerely thank you for your understanding and cooperation. Our commitment to providing you with high-quality products and excellent customer service remains our top priority. This short break allows our team to come back refreshed and even more dedicated to serving your needs.

We wish everyone observing this day a meaningful and restful International Worker's Day. Thank you for being a valued part of the Daier community. We look forward to resuming normal operations and continuing to serve you from May 5th onwards!

Warm regards,

The Daier Team